Carole Buncher & Associates

Our instructor was very knowledgeable and high-energy. She encouraged participation and was always pleasant and smiling.

–Participant, Balanced Scorecard Workshop

Carole is the best instructor I have had. She has a stimulating and nurturing style.

–Participant, Human resources Laws Workshop

Ms. Buncher is an exceptional teacher. Her methodology and the structure of the course made the information easy to understand and grasp.

–Participant, Human resources Laws Workshop

What did I like most about this course? The instructor!

–Participant, "Stepping Up To Supervisor" Workshop

Our instructor had lots of energy, a good grasp of the concepts, provided lots of feedback, and summarized well.

–Participant, Communications styles workshop

Great class!

–Participant, Creative problem-solving workshop

Our instructor was highly energized. She was fun, and I learned!

–Participant, Performance measurement workshop

Following is a listing of courses that Carole Buncher and Associates: The Competency Company™ frequently offers and topics covered in those courses. The courses are categorized within the following five core performance improvement areas:

1. Communications,
2. Auditing,
3. Strategic Planning,
4. Supervision and Leadership, and
5. Data Collection and Analysis.

Standards of Evidence
• “Yellow Book” standards
• Types of evidence
• Developing high-quality evidence
• Tests of evidence
• Validity and reliability of computer-based data
• Applying the appropriate standards relative to the product type

Audit Documentation Preparation
• “Yellow Book” standards
• Generally accepted audit documentation formats
• Developing documentation to support findings, conclusions, and recommendations
• Paperless audit documentation
• Indexing and referencing

“Yellow Book” Revisions
• “Yellow Book” refresher
• Understanding June 2003 “Yellow book” revisions
• Independence
• Types of audits
• Field work standards for performance audits
• Reporting standards

Interviewing
• The structure of interviewing: an 8-step model
• Active listening
• Handling difficult interview situations
• Interviewing: a team approach
• Questioning techniques
• Conducting practice interviews

Report Writing
• Applying sound writing principles
• Understanding report structure and organization
• Planning written reports: essentials to consider
• Writing reader-friendly reports
• Writing convincing and well-organized reports
• Developing clear and concise reports
• Creating credibility
• Developing an executive summary

Audit Training Workshops | Learning Workshops | Consulting Services