on-site workshops

Career Profile

Corporate and Government Training Professional with a diversified background. Recognized for creating stimulating and interactive learning environments, encouraging participation and individual contributions, and providing effective, clear, and concise information in formats that promote high retention levels. Recognized by management for extraordinary client focus, detail orientation, industry knowledge, and a "does what it takes" attitude to "deliver exceptional customer service." Recognized by clients for professionalism, outstanding presentation skills, and mastery of presentation subject matters. Specific Training and Seminar Proficiencies include:

  • Communication and Leadership Workshops
  • Change Management
  • Report Writing
  • Program Auditing
  • Public Speaking
  • Interviewing Skills
  • Conflict Management
  • Dealing with Difficult People
  • Supervision and Management
  • Standards of Evidence
  • Informational Interviewing for Auditors
  • Team Building
  • Data Collection and Analysis
  • Performance Management
  • Meetings Management
  • Human Resources Laws
  • Creativity and Innovation
  • Active Listening
  • Time and Stress Management
  • Customer Service
  • Meetings Management
  • Professional Etiquette
  • Audit Leadership
  • Standards of Evidence
  • Informational Interviewing for Auditors
  • Team Building
  • Data Collection and Analysis
  • Performance Management
  • Meetings Management
  • Human Resources Laws

Professional Background

Carole Buncher and Associates: The Competency Company
Owner, Founded 2003

Established a Washington, D.C.-based, woman-owned company dedicated to providing role-model, client-focused training and consulting to public- and private-sector customers, primarily to the audit community. Areas of specialization include, among other areas, public speaking, communication skills, strategic planning, change management, audit skills, management and leadership, team building, and interviewing skills. Routinely delivers addresses at conferences, including the Association of Government Accountants, the Intergovernmental Audit Forum, and the Association of Local Government Auditors. Successfully trained and motivated thousands of adult students. Clients include, among others:

  • US General Services Administration (Office of Inspector General [OIG])
  • US Department of Transportation (OIG)
  • US Department of Agriculture (OIG)
  • US Government Accountability Office
  • US Department of Homeland Security (OIG)
  • US Department of Veterans Affairs
  • US Environmental Protection Agency (OIG)
  • US Naval Audit Service
  • US Department of Energy
  • Audit offices of the States of Texas and Delaware
  • Audit offices of the cities of Philadelphia, Los Angeles, and San Francisco
  • Institute of Internal Auditors

Senior Analyst, US Government Accountability Office (GAO)
1981 - 2003

Led a wide variety of audit engagements related to performance management, strategic issues, and human capital within the federal government.

  • Wrote audit reports for the U.S. Congress resulting in tax dollar savings
  • Delivered training to GAO auditors resulting in improved performance
  • Designed audits with sound audit objectives leading to convincing findings
  • Collected and analyzed data to support audit objectives and in accordance to standards
  • Briefed agency management and Congressional staff on audit outcomes

Faculty Member/Consultant
USDA Graduate School 1991- Present
Balanced Scorecard Institute
2005-Present
ICF 2004-Present
Management Concepts, Inc.
2003-2005


Education

M.S., Urban Affairs and Policy Analysis
Southern Illinois University
B.A., Political Science and Sociology

If you would like Carole to present at your next meeting or conference,  call  202-363-6645 or 703.980.5003  or email her at:
carole@carolebuncher.com.